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Microsoft Agent 365 is a Microsoft product for observing, governing and securing AI agents across an organization. Microsoft calls it "the control plane for AI agents."[1] Rather than introducing a separate console, it extends the systems companies already use to manage employees (the Microsoft 365 admin center, Microsoft Entra for identity, Microsoft Defender for threat protection and Microsoft Purview for data security and compliance) to agents, whether those agents were built on Microsoft platforms, open-source frameworks or third-party platforms.[1][15] Microsoft announced Agent 365 at its Ignite conference on November 18, 2025, and made it available that day as an early-access preview through its Frontier program.[1][3] It became generally available for commercial customers on May 1, 2026, sold as a standalone license at US$15 per user per month and included in the Microsoft 365 E7 "Frontier Suite," which lists at $99 per user per month.[12][13] On Microsoft's July 29, 2026 earnings call, CEO Satya Nadella said Agent 365 had "nearly 40 million agents registered across tens of thousands of companies."[26]

Overview

Microsoft frames Agent 365 around a single idea: manage agents the way an organization manages people, "using the same infrastructure, apps, and protections that power your business today."[1] In a CNBC interview at launch, Judson Althoff, CEO of Microsoft's commercial business, put it this way: "In the same way you provision an identity for a new employee or a contingent worker, you'll provision identity and access controls for your agents."[4]

At announcement, Microsoft described five capabilities: a registry of every agent in the organization, access control, visualization of agents and their connections, interoperability with Microsoft 365 data and apps, and security.[1][3] By general availability the company had regrouped the product under three pillars, "observe, govern, and secure."[13][14] Administration is split across four existing roles: Microsoft 365 admins manage the agent inventory, onboarding and analytics; Entra admins handle agent identities and access; Purview admins govern the data agents use and create; and Defender admins handle security posture and threat protection.[16]

Microsoft's case for the product rests on agent proliferation. Its launch materials cite an IDC forecast, sponsored by Microsoft, of 1.3 billion AI agents by 2028.[1][2] Microsoft communications executive Frank X. Shaw wrote at Ignite that "if not governed, AI agents are the new shadow IT."[2]

Agent 365 is a management layer, not an agent builder or runtime. Microsoft's own licensing FAQ separates the two, describing Copilot as "what AI can do" and Agent 365 as "controlling what AI is allowed to do."[17] Agents are built with tools such as Copilot Studio, Microsoft Foundry, the Microsoft Agent Framework or the Agent 365 SDK, and then brought under Agent 365 governance.[1]

History

Entra Agent ID (May 2025)

The identity layer predates the product. At Microsoft Build on May 19, 2025, Microsoft announced a public preview of Microsoft Entra Agent ID, which began as a unified directory of agent identities created in Copilot Studio and Azure AI Foundry, visible in the Entra admin center as a new "Agent ID" application type.[6] Microsoft said at the time that support for agents from Security Copilot, Microsoft 365 Copilot and third-party tools would follow over the next six months.[6] At Ignite 2025 Microsoft said Entra Agent ID was "now in preview via Microsoft Agent 365," with built-in support for agents built in Copilot Studio, Microsoft Foundry and Security Copilot, and SDK support for agents built with the Microsoft Agent Framework, the Agent 365 SDK or the Agent ID SDK.[3]

Announcement at Ignite 2025

Microsoft introduced Agent 365 on November 18, 2025, the first day of Ignite in San Francisco, in a blog post by Charles Lamanna.[1][4] The company said it was available immediately in the Microsoft 365 admin center through Frontier, its early-access program for AI features.[1][3] Tony Redmond of Office 365 for IT Pros described it as "the new admin experience (aka, a 'control plane') for AI agents," reachable through the Agents section of the admin center.[5]

CNBC reported that agents from Adobe, Cognition, Databricks, Glean, ServiceNow and Workday would show up in Agent 365 automatically, alongside agents built with Azure AI Foundry and Copilot Studio, and that other vendors could integrate.[4] Microsoft's launch post listed a broader ecosystem including Adobe, Databricks, Cognition, Genspark, Glean, Kasisto, Manus, NVIDIA, n8n, SAP, ServiceNow and Workday, plus open-source agents published on GitHub for Anthropic, Crew.ai, Cursor, LangChain, OpenAI, Perplexity and Vercel.[1] CNBC also reported that Microsoft had not finalized pricing and that EY, which had built its own internal agent catalog, had begun implementing Agent 365.[4]

On Microsoft's January 28, 2026 earnings call, Nadella said partners including Adobe, Databricks, Genspark, Glean, NVIDIA, SAP, ServiceNow and Workday were integrating Agent 365, and claimed: "We are the first provider to offer this type of agent 'control plane' across clouds."[24]

Pricing and the E7 bundle (March 2026)

On March 9, 2026, alongside Wave 3 of Microsoft 365 Copilot, Microsoft set a general-availability date of May 1, 2026 and a price of $15 per user per month, and announced Microsoft 365 E7: The Frontier Suite, which bundles Microsoft 365 E5, Microsoft 365 Copilot, Agent 365 and the Microsoft Entra Suite.[7][8] Althoff wrote that "in just two months, tens of millions of agents have appeared in the Agent 365 Registry" and that "tens of thousands of customers" were already adopting it.[7] He also said Microsoft had visibility into more than 500,000 agents inside the company through Agent 365.[7] Microsoft's security blog listed the capabilities planned for launch, noting that several Defender and Purview features would remain in public preview on May 1.[8]

On the April 29, 2026 earnings call, Nadella said: "Tens of thousands of companies are already managing tens of millions of agents in Agent 365."[25]

General availability (May 2026)

Agent 365 and Microsoft 365 E7 became generally available on May 1, 2026.[12][13] The launch post, by Nirav Shah (corporate vice president, Agent 365), Rob Lefferts and Jason Roszak, described Agent 365 as a control plane "to observe, govern, and secure agents and their interactions," including agents from ecosystem partners.[12] It also announced previews that extended the product beyond Microsoft-hosted agents:[12]

  • Local and shadow agents. Microsoft said users were "installing agents like OpenClaw and Claude Code on their devices," creating "a new wave of shadow AI." Frontier customers could see where OpenClaw agents were running on a new Shadow AI page and use Intune policies to block common ways of running them, with support for GitHub Copilot CLI and Claude Code to follow.
  • Registry sync. A public preview let administrators sync the Agent 365 registry with Amazon Bedrock and Google Cloud to discover and inventory agents built there.
  • Ecosystem SaaS agents. Genspark, Zensai, Egnyte and Zendesk agents, and agents built on the Kasisto, Kore and n8n agent factories, were described as "fully configured to be managed by Agent 365."
  • Windows 365 for Agents. A public preview (United States only) of Cloud PCs built for agent workloads, whose agents can be observed from Agent 365.
  • Network controls. Microsoft Entra network controls, generally available at launch, extended to Copilot Studio agents and agents on user devices, including OpenClaw.

The launch post named Accenture, Bechtle, Capgemini, Insight, KPMG, Protiviti and Slalom as featured services partners.[12]

Build and summer updates (June to August 2026)

At Microsoft Build on June 2, 2026, Microsoft made the Agent 365 SDK generally available and said the Agent 365 registry could surface unmanaged local agents discovered by Defender, Entra and Intune, supporting "more than 20 types of local agents, including coding agents, AI desktop applications, and both local and remote Model Context Protocol (MCP) servers."[20] The same post said Windows 365 for Agents was now generally available.[20]

Monthly product posts tracked further additions. The June update (published July 8) added local agents to the registry in public preview, Purview audit coverage for GitHub Copilot CLI, Claude Code, OpenAI Codex and OpenClaw, Defender discovery of "more than 35 known agent types" on Windows and macOS in preview, Microsoft Execution Containers for isolating local agents, and Microsoft Graph APIs for agent inventory.[21] The July update (published August 4) made registry sync and the Agent 365 Dashboard generally available, added partner risk signals from Cyera, Darktrace and Zenity, extended cost management for usage-based AI spend, and put multi-tenant agent management into public preview.[22]

Government and September 2026

On September 15, 2026, Microsoft announced Microsoft 365 G7, a Frontier Suite for Government Community Cloud (GCC) customers, and said both G7 and Agent 365 would be available for GCC customers to purchase on October 1, with capabilities expanding in phases as they complete required authorization milestones.[28] On September 25, alongside an announced redesign of Copilot with Home, Code and the persistent Autopilot agent, Microsoft said cost management in Agent 365 was expanding beyond Cowork and Work IQ APIs to include Code and Copilot Managed Runtime, with support for Copilot Studio agents planned for October.[29]

Timeline

DateEvent
May 19, 2025Microsoft Entra Agent ID enters public preview at Build 2025[6]
November 18, 2025Agent 365 announced at Ignite 2025; available through the Frontier early-access program[1][3]
January 28, 2026Nadella says partners are integrating Agent 365 and calls Microsoft "the first provider" of a cross-cloud agent control plane[24]
March 9, 2026GA date (May 1) and $15 price announced; Microsoft 365 E7 announced at $99[7][8]
April 29, 2026Nadella: tens of thousands of companies managing tens of millions of agents[25]
May 1, 2026Agent 365 and Microsoft 365 E7 generally available; local-agent, registry-sync and Windows 365 for Agents previews announced[12][13]
May 5, 2026ServiceNow extends AI Control Tower governance to the Agent 365 ecosystem[18]
May 20, 2026Registry sync adds Salesforce Agentforce and Databricks Genie[14]
June 2, 2026Agent 365 SDK generally available at Build 2026[20]
July 29, 2026Nadella: nearly 40 million agents registered[26]
August 4, 2026Registry sync and Agent 365 Dashboard generally available; partner risk signals added[22]
September 15, 2026Microsoft 365 G7 announced; Agent 365 purchasable by GCC customers from October 1[28]
September 25, 2026Agent 365 cost management expanded to Code and Copilot Managed Runtime[29]
September 29, 2026OpenAI says it is working with Microsoft to bring specialist dots into Agent 365[30]

Expanded article table

Capabilities

Registry and inventory

The registry is the base layer. Microsoft describes it as "a single, authoritative system of record for agents," with each record carrying metadata such as publisher, platform, ownership, deployment status, Microsoft Graph permissions, data and tool access, and usage activity.[14] According to Microsoft, any agent published through Microsoft 365 channels and registered with an Entra Agent ID appears in the inventory automatically, while agents built elsewhere "will require additional steps."[16] Registry sync pulls in agents from other platforms: at general availability the preview covered AWS and Google Cloud, Salesforce Agentforce and Databricks Genie were added on May 20, 2026, and the feature became generally available in the July 2026 update, when supported platforms were Amazon Bedrock, Google Cloud Gemini Enterprise Agent Platform, Anthropic Claude, Databricks Genie and Salesforce Agentforce, with Snowflake, Oracle OCI and UiPath to follow.[14][22] Where the source platform's APIs allow it, administrators can take lifecycle actions such as deleting synced agents from Agent 365.[22]

Administrators can install, publish, block, unblock and delete agents, and reassign their owners, from the registry. They can also approve or reject agent requests before publication and restrict an agent's availability to specific users or groups.[14] Rules can automate routine governance, such as reassigning ownerless agents.[14]

Identity and access

Each agent gets a unique identity in Microsoft Entra through Agent ID, which lets organizations apply access policies to agents as they do to users.[8] Conditional Access and Identity Protection extend risk-based access decisions to agents. As of May 2026 these were generally available for agents acting on behalf of a user (delegated access) and in public preview for agents operating with their own identity.[14] Entra ID Governance adds access packages and "sponsor" workflows that assign each agent identity a responsible person.[14] Policy templates bundle Entra, Purview, Defender and SharePoint policies so that agents are onboarded with standard guardrails.[8][14] A tools-management pane lets administrators allow or block the tools, such as MCP servers, that agents can call.[14]

Observability

Agent 365 provides an overview dashboard, per-agent activity metrics and an "agent map" that shows agents clustered by platform and their connections to other agents.[14] Microsoft also markets performance and return-on-investment tracking for business leaders.[1][16] The organization-wide Agent 365 Dashboard became generally available in the July 2026 update.[22]

Data security and compliance

Purview capabilities in Agent 365 include data security posture management for agents, sensitivity labels that agents inherit, data loss prevention, insider risk management, retention and deletion policies for agent interactions, communication compliance, audit, and eDiscovery that can place agent interactions under legal hold.[8][14]

Threat protection

Defender provides security posture management for Foundry and Copilot Studio agents, runtime detection and blocking of threats such as prompt attacks and tool misuse, and advanced hunting over Agent 365 observability logs.[8][14] Microsoft's example is an agent abusing its permissions to an email MCP server, where Defender can block the call and raise an incident.[14] In July 2026 Microsoft said Agent 365 now consolidated Defender security posture assessment and runtime protection for Foundry, Copilot Studio and third-party-managed cloud agents.[23] In its July 2026 update, published August 4, Microsoft said Agent 365 could also ingest risk signals from third-party security vendors Cyera, Darktrace and Zenity, matched to agents through their Entra Agent IDs.[22]

Local agents and shadow AI

A recurring theme after launch was agents running on employees' own machines. Microsoft's list of supported local agents grew from OpenClaw at general availability to more than 20 types at Build and more than 35 known agent types in Defender's preview by the June update.[12][20][21] Defender's on-device runtime protection, in public preview, covers Claude Code, GitHub Copilot CLI, the GitHub Copilot app, Codex CLI, OpenClaw "and similar Node-based claws," and can audit or block malicious instructions introduced through prompt injection.[21]

Supported agents and ecosystem

CategoryExamples named by Microsoft or partners
Microsoft agents and buildersMicrosoft 365 Copilot agents, Sales Development Agent, Copilot Studio, Microsoft Foundry, Microsoft Agent Framework, Agent 365 SDK[1][3]
Ecosystem SaaS agents (at GA)Genspark, Zensai, Egnyte, Zendesk; agent factories Kasisto, Kore.ai, n8n[12]
Partners named at launchAdobe, Databricks, Cognition, Glean, Manus, NVIDIA, SAP, ServiceNow, Workday[1][4]
Open-source agents on GitHub (at launch)Anthropic, Crew.ai, Cursor, LangChain, OpenAI, Perplexity, Vercel[1]
Registry sync platformsAmazon Bedrock, Google Cloud, Salesforce Agentforce, Databricks Genie, Anthropic Claude[12][14][22]
Local agentsOpenClaw, Claude Code, GitHub Copilot CLI, OpenAI Codex[12][21]
Security risk-signal partnersCyera, Darktrace, Zenity[22]

Expanded article table

Licensing and pricing

OfferList priceNotes
Agent 365 standalone$15 per user per monthGenerally available May 1, 2026[12][13]
Microsoft 365 E7: The Frontier Suite$99 per user per monthMicrosoft 365 E5, Microsoft 365 Copilot, Microsoft Entra Suite and Agent 365; available with and without Teams[13]
Microsoft 365 G7 (GCC)Not stated in the announcementAgent 365 and G7 purchasable by GCC customers from October 1, 2026[28]

Expanded article table

Agent 365 is licensed per user, not per agent. Microsoft's licensing FAQ says "agents do not require their own licenses," that a single license covers all agents associated with a user (whether the user interacts with, owns, sponsors or manages them), and that there are "no additional per-agent or per-instance charges."[17] The FAQ says users who delegate their access to agents, and the owners, sponsors or managers of agents that act with their own access, need a license, and elsewhere says a license is required only for users tied to agents that use the product's premium capabilities.[17]

Some features come with any Microsoft cloud subscription at no extra cost, according to the FAQ: agent identity, the agent registry, basic usage insights, core admin governance actions such as publishing, blocking and deleting agents, blocking of unsanctioned local agents, and discovery of AI on endpoints.[17] Premium features that need the license include the agent map, registry sync, identity governance, policy templates, data loss prevention, conditional access for agents, security posture management and threat detection.[17] Agent 365 is not included in Microsoft 365 E3 or E5.[17] Microsoft's documentation says the product "works best when using Microsoft E5 as a pre-requisite,"[15] and its licensing FAQ sets formal prerequisites: enterprise customers need Microsoft 365 E5, or Microsoft 365 E3 (or Office 365 E3 plus EMS E3) together with both the Defender Suite and the Purview Suite, and users who do not meet them, such as Microsoft 365 E3 plus Copilot users, "are not eligible for Agent 365."[17] Benzinga reported that the standalone service requires an annual commitment.[31]

Agent 365 does not pay for running agents. Paul Robichaux, writing in Office 365 for IT Pros, warned buyers that "you'll probably still have to pay to run your agents," through Copilot Studio or, for Foundry, Azure consumption billing.[11] Microsoft's own cost-management tooling inside Agent 365 is aimed at that usage-based spend, starting with Copilot Credits for Cowork and Work IQ.[22][29]

Use inside Microsoft

Microsoft describes itself as "Customer Zero" for Agent 365. In March 2026 Althoff said the company had visibility into more than 500,000 internal agents, the most widely used being for research, coding, sales intelligence, customer triage and HR self-service, and that agents had generated more than 65,000 responses a day for employees over the previous 28 days.[7] An August 6, 2026 Inside Track guide from Microsoft Digital repeated the 500,000 figure and described how its AI administrators use the registry and dashboards.[27]

Relationship to other Microsoft products

  • Copilot Studio and Microsoft Foundry are where many agents are built. Microsoft said at Ignite 2025 that agents built in both would have built-in Entra Agent ID features, and its Foundry Control Plane was described at Ignite 2025 as extending Agent 365 for developers.[3]
  • Microsoft Agent Framework is one of the build paths Microsoft lists for Agent 365-compatible agents.[1][3]
  • Microsoft 365 Copilot provides the AI features; Microsoft's licensing FAQ says Agent 365 is needed "in addition to M365 Copilot" to govern agents beyond Copilot.[17]
  • Work IQ, Microsoft's work-context layer, is available to agents through Agent 365's interoperability features.[1]

OpenAI dots integration

On September 29, 2026, OpenAI launched dots, always-on agents powered by GPT-6 Astra, and previewed "specialist dots" that a company sets up "with its own identity, credentials, and access to the systems it needs."[30] Under the heading "Bringing specialist dots to Microsoft Agent 365," OpenAI wrote: "We're also working with Microsoft to integrate specialist dots with their enterprise governance and security controls in Agent 365. The goal is to let businesses manage dots through the Microsoft tools they already use."[30] OpenAI described the work as ongoing and gave no date. Specialist dots themselves were starting as "focused enterprise pilots."[30]

Benzinga covered the announcement under the headline "Microsoft Brings OpenAI's Autonomous 'Dots' AI Workers Into the Enterprise." It noted that Microsoft had unveiled its own persistent Autopilot agent four days earlier and argued that Microsoft "is competing to build AI workers while also building the infrastructure companies can use to manage agents made by others."[31] Benzinga attributed the integration details to OpenAI.[31]

Competition and partners

Several vendors that integrate with Agent 365 also sell overlapping governance products. ServiceNow sells AI Control Tower, which diginomica described as having begun as a governance layer before being "reframed as a full enterprise AI command centre."[19] On May 5, 2026, at its Knowledge conference, ServiceNow announced that it was extending AI Control Tower governance "across the Microsoft Agent 365 ecosystem" and would offer its AI specialists in the Microsoft Agent 365 Marketplace.[18] Writing about the same event, diginomica's Derek du Preez observed that "Microsoft, Salesforce and Google Cloud are all fighting for versions of the same thesis - that their platform should be the one that governs, orchestrates and ultimately executes enterprise AI at scale."[19] Salesforce's Agentforce agents, meanwhile, can be pulled into the Agent 365 registry through registry sync.[14]

CNBC noted at launch that identity vendor Okta had said in September 2025 that it would release tools for discovering agents and tracking their activity.[4] Nadella's claim that Microsoft was "the first provider" of a cross-cloud agent control plane is the company's own characterization.[24] Microsoft is also a competitor to the agent makers it governs: Benzinga placed OpenAI's dots next to Microsoft's own Autopilot agent.[31]

Reception

Analyst reaction to the pricing was mixed. The Register reported in March 2026 that Gartner called Agent 365 "a work in progress with limited net new functionality to justify its $15 pupm price point" and advised that "upgrading to the ME7 bundle for Agent 365 is not advised until Microsoft adds value." Gartner also put the E7 discount against buying its parts separately at 13.2 percent.[10] In CNBC's coverage, Gartner analyst Alastair Woolcock was more positive about the bundle, saying the inclusion of identity, management and security software in E7 was critical for large companies deploying AI safely: "Nobody wants to buy a dozen different $20 a month products, right?"[9]

Robichaux called Agent 365 "the genuinely new piece" of E7. He noted that it could expire unused agents and flag ownerless ones, basic governance that already existed for Groups, Teams and SharePoint sites but not for agents. He also noted that Microsoft's Work IQ layer was "either a competitive moat or a lock-in play, depending on your perspective."[11] Organizations quoted by Microsoft, including customer Avanade, NTT DATA and launch services partner KPMG, praised its visibility and governance controls.[8][12][16]

Microsoft reported growing adoption through 2026: tens of millions of agents in the registry by March, and nearly 40 million by late July.[7][26] On the July call, CFO Amy Hood pointed to "a lot of interesting value in the Agent 365 component" of E7, including observability and management of token spend, and Nadella said "hundreds of enterprise customers have already purchased millions of seats" of E7.[26]

References

  1. ^1 ^2 ^3 ^4 ^5 ^6 ^7 ^8 ^9 ^10 ^11 ^12 ^13 ^14 ^15 ^16 ^17Lamanna, Charles. "Microsoft Agent 365: The control plane for AI agents." AI at Work Blog (Microsoft), November 18, 2025. microsoft.com/...5-the-control-plane-for-ai-agents
  2. ^1 ^2Shaw, Frank X. "From idea to deployment: The complete lifecycle of AI on display at Ignite 2025." The Official Microsoft Blog, November 18, 2025. blogs.microsoft.com/...i-on-display-at-ignite-2025
  3. ^1 ^2 ^3 ^4 ^5 ^6 ^7 ^8Microsoft. "Microsoft Ignite 2025 Book of News." November 2025. news.microsoft.com/ignite-2025-book-of-news
  4. ^1 ^2 ^3 ^4 ^5 ^6Novet, Jordan. "Microsoft unveils tool to help companies control, track AI agents." CNBC, November 18, 2025. cnbc.com/...help-companies-control-track-ai-agents
  5. ^Redmond, Tony. "Microsoft 365 Announcements at Ignite 2025." Office 365 for IT Pros, November 19, 2025. office365itpros.com/...ignite-2025-day-1
  6. ^1 ^2 ^3Simons, Alex. "Announcing Microsoft Entra Agent ID: Secure and manage your AI agents." Microsoft Entra Blog (Tech Community), May 19, 2025. techcommunity.microsoft.com/...3827392
  7. ^1 ^2 ^3 ^4 ^5 ^6Althoff, Judson. "Introducing the First Frontier Suite built on Intelligence + Trust." The Official Microsoft Blog, March 9, 2026. blogs.microsoft.com/...built-on-intelligence-trust
  8. ^1 ^2 ^3 ^4 ^5 ^6 ^7 ^8Jakkal, Vasu. "Secure agentic AI for your Frontier Transformation." Microsoft Security Blog, March 9, 2026. microsoft.com/...-for-your-frontier-transformation
  9. ^Novet, Jordan. "Microsoft adds higher-priced Office tier with Copilot as it tries to juice sales with AI." CNBC, March 9, 2026. cnbc.com/...microsoft-office-365-e7-copilot-ai
  10. ^Speed, Richard. "Microsoft 365 confirms new premium tier, stuffed with AI and few discounts." The Register, March 9, 2026. theregister.com/...microsoft_adds_a_premium_tier
  11. ^1 ^2Robichaux, Paul. "Is the New Agent 365 Worth $99?" Office 365 for IT Pros, March 17, 2026. office365itpros.com/...is-the-new-agent-365-worth-99
  12. ^1 ^2 ^3 ^4 ^5 ^6 ^7 ^8 ^9 ^10 ^11 ^12Shah, Nirav; Lefferts, Rob; Roszak, Jason. "Microsoft Agent 365, now generally available, expands capabilities and integrations." Microsoft Security Blog, May 1, 2026. microsoft.com/...nds-capabilities-and-integrations
  13. ^1 ^2 ^3 ^4 ^5 ^6Microsoft. "Microsoft 365 E7 and Agent 365 are now generally available." Microsoft 365 Blog (Tech Community), May 1, 2026. techcommunity.microsoft.com/...4516295
  14. ^1 ^2 ^3 ^4 ^5 ^6 ^7 ^8 ^9 ^10 ^11 ^12 ^13 ^14 ^15 ^16Microsoft. "What's New in Agent 365: May 2026." Agent 365 Blog (Tech Community), May 1, 2026. techcommunity.microsoft.com/...4516340
  15. ^1 ^2Microsoft. "Microsoft Agent 365 overview." Microsoft Learn, updated August 2026. learn.microsoft.com/...overview
  16. ^1 ^2 ^3 ^4Microsoft. "Microsoft Agent 365: The Control Plane for Agents." Product page, accessed September 30, 2026. microsoft.com/...microsoft-agent-365
  17. ^1 ^2 ^3 ^4 ^5 ^6 ^7 ^8Microsoft. "Licensing Documents" (Agent 365 licensing FAQ). Microsoft Licensing, accessed September 30, 2026. microsoft.com/...122
  18. ^1 ^2ServiceNow. "ServiceNow expands AI agent governance through deeper integration with Microsoft." Press release, May 5, 2026. newsroom.servicenow.com/...default
  19. ^1 ^2du Preez, Derek. "ServiceNow Knowledge 2026 - AI Control Tower expands, Autonomous Workforce reaches every function, and the acquisition strategy starts to add up." diginomica, May 5, 2026. diginomica.com/...force-reaches-every-function-and
  20. ^1 ^2 ^3 ^4Holeček, Aleš. "Microsoft Build 2026: Securing code, agents, and models across the development lifecycle." Microsoft Security Blog, June 2, 2026. microsoft.com/...-across-the-development-lifecycle
  21. ^1 ^2 ^3 ^4Microsoft. "What's new in Agent 365 - June 2026." Agent 365 Blog (Tech Community), July 8, 2026. techcommunity.microsoft.com/...4535107
  22. ^1 ^2 ^3 ^4 ^5 ^6 ^7 ^8 ^9Microsoft. "What's new in Agent 365 - July 2026." Agent 365 Blog (Tech Community), August 4, 2026. techcommunity.microsoft.com/...4543654
  23. ^Rayani, Alym. "What's new in Microsoft Security: July 2026." Microsoft Security Blog, July 30, 2026. microsoft.com/...w-in-microsoft-security-july-2026
  24. ^1 ^2 ^3Microsoft. "Microsoft Fiscal Year 2026 Second Quarter Earnings Conference Call." Microsoft Investor Relations, January 28, 2026. microsoft.com/...earnings-fy-2026-q2
  25. ^1 ^2Microsoft. "Microsoft Fiscal Year 2026 Third Quarter Earnings Conference Call." Microsoft Investor Relations, April 29, 2026. microsoft.com/...earnings-fy-2026-q3
  26. ^1 ^2 ^3 ^4Microsoft. "Microsoft Fiscal Year 2026 Fourth Quarter Earnings Conference Call." Microsoft Investor Relations, July 29, 2026. microsoft.com/...earnings-fy-2026-q4
  27. ^Fleck, Alex. "Implementing Agent 365: How we're governing and managing AI agents at Microsoft." Microsoft Inside Track, August 6, 2026. microsoft.com/...d-managing-ai-agents-at-microsoft
  28. ^1 ^2 ^3Barry, Chris. "Introducing Microsoft 365 G7: Intelligence + Trust for the mission ahead." The Microsoft Cloud Blog, September 15, 2026. microsoft.com/...gence-trust-for-the-mission-ahead
  29. ^1 ^2 ^3Spataro, Jared. "Introducing the new Copilot with Home, Code and Autopilot." The Official Microsoft Blog, September 25, 2026. blogs.microsoft.com/...ith-home-code-and-autopilot
  30. ^1 ^2 ^3 ^4OpenAI. "Introducing dots." September 29, 2026. openai.com/...introducing-dots
  31. ^1 ^2 ^3 ^4Thomas, Daragh. "Microsoft Brings OpenAI Dots Into The Enterprise." Benzinga, September 29, 2026. benzinga.com/...-openai-dots-ai-workers-enterprise

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